i. The Client is required to inspect the storage area before storing any goods and inform the company if he believes it is damaged of unsuitable for his requirements in any way. Otherwise the area will be will be deemed to be suitable and in good condition as at the commencement date.

ii. The Client may have access to the storage area at any time during the Access Hours as notified. No access to the Storage area will be permitted outside these hours unless by prior arrangement. The Company may change the Access Hours at anytime without giving any prior notice.

iii. The Client must provide his own lock and be responsible for final access to the storage area. The Company does not accept liability for unauthorised access by third parties in possession of the Client's key and or with knowledge of the location of the storage area. The company may demand proof of identity from the Client or any other person at any time, (but is not obliged to do so) and may refuse access to any person (including the Client) who is unable to provide satisfactory proof of identity. In the case of shared Storage areas, the Client accepts that the Company has no liability in the management or control of the Storage area other than to hold the key for the sharing parties if required.

iv. The Client is responsible for providing a padlock for the Storage area and must ensure that it is locked at all times when he is not in attendance. The Company will not be responsible for locking any unlocked Storage areas.

v. The Company (and its agents and servants) reserve the right to enter the Storage area without the Clients permission (to break the lock if necessary) and to remove all or any goods stored in the Storage area for the purpose of inspection cleaning and repairs to the Storage area or in emergency or to establish whether such entry is required in the interests or safety or to prevent damage or injury to persons or property or to remove prohibited items or if the Company is required to do so but any public Service, Authority, Court order, or to comply with any other clause in this Agreement. The Company shall not be liable for any damage caused to the goods stored in the Storage area as a result of such entry and removal.

vi. The Client warrants to and covenants with the Company that he is and/or entitled in law to possession of the goods stored in the Storage area at any time or that ownership is vested in him for the purposes of entering into this agreement, such goods are not of a dangerous nature, do not have any dangerous characteristics, include and contain no dangerous substances whatsoever, specially include no substance which is explosive or flammable radioactive or toxic nor any gas and will not contaminate or otherwise damage or affect the Company's premises or other goods stored therein nor emit any fumes or odours nor any illegal substances or goods illegally obtained. The goods stored shall be adequately packaged and shall not be of a perishable nature or include any plant, animal or other living creature. The Company may refuse to permit storage of any goods regardless of reason.

vii. Rates : The published rates are subject to change by The Company at any time prior to possession or 30-day notification is given to existing clients.

viii. Payment : Payment will be made in advance in full for the total amount due including the security deposit. In some cases only and to the description of the company, post-dated cheques will be accepted. In the case of Post Dated Cheques being issued, a penalty of Dhs 150.00 will be applicable in the case of returned cheques in addition to any bank charges.

ix. Deposit / Security Charge : The equivalent of one month's charges will be paid by the client at the commencement of the contract. This same amount will be refunded to the client upon completion of the contract providing that there are no additional fees or charges due to the company and no damage to the rented area.

x. Non-payments : In the event that the client does not pay for services be it by a returned cheque, extension of time to the contract without payment or any other means, or if the client fails to pay the company within 10 days of the due date, for every 10 days thereafter the amount remains outstanding, the company will charge the client a late payment fee of 20 % of the total contract value in addition to the standard rental charges until such a time payment is received. The company may also over lock the Storage Unit by attaching a padlock to the locking bolt of the door to the Storage Unit to restrict the clients access until such a time all monies due to the company, including the penalty fees are paid in full.

xi. Furthermore to the above, if any amount still remains outstanding for more than 30 days after the due date the company may break open the Storage Unit and sell its contents in order to recover any amounts owed to the company. Should the amount raised not be sufficient to cover the amount due, legal action will be pursued to recover the amounts. Should the amount raised exceed the amount due the excess will be available for collection by the client

xii. If, in our opinion, we cannot sell anything in the Storage Unit in accordance with the above or you fail to collect the items from the Storage Unit when requested by us, we may dispose of the contents and The company accept no responsibility in any way what-so ever.

xiii. Storage contents: The Client undertakes that he or she is the legal owner of the items being stored or is otherwise authorized to execute the Client Service Agreement of behalf of the lawful owner. Items being stored must be packaged suitably for storage purposes, and must not be prone to fire, leakage, moisture, foul smell, contamination, or explosion. Food or perishable items and animals or live creatures may not be stored. Hazardous goods as described by our insurers are expressly forbidden (a copy of the relevant clause will be provided upon Client request). The Client undertakes not to store items directly or indirectly in violation of the laws of the United Arab Emirates. The Company will not be liable or responsible for any violation of this clause by the Client, and may if necessary remove items from storage if deemed as high risk, or if requested to do so by the local authorities.

xiv. Access to storage:.

In the case of individual storage areas within the main Warehouses, the timings are as follows :

Saturday - Thursday 8.00 am - 7.00 pm
Fridays - Closed

Please note, access to the units outside these hours may be arranged.

xv. Individual storage units are locked by a padlock belonging to the Client, and The Company does not maintain a duplicate or master key for any padlocks. The Client may request that The Company maintain a duplicate key for a padlock for provision of transportation or inventory control services as defined in the Client Service Agreement where applicable. In such cases, The Company is not responsible for any loss or damage to goods.

xvi. Insurance: Insurance is compulsory. Items stored in the storage facility are at the sole risk and expense of the Client, who is responsible to arrange appropriate insurance cover. The Client may request that The Company arrange insurance on their behalf in which case they will be governed by the terms, conditions and exclusions of the policy as stipulated. Where The Company has been asked to arrange insurance on behalf of the Client, the Client is responsible for insuring that descriptions of the items being stored and the total value is accurate and up to date.

xvii. Cancellation: Either the Client or The Company may cancel the agreement in writing with one week's notice to the other party. In the event that the Client cancels the agreement, the Client will be responsible for payment of the fees for a minimum of 30 days from date of the cancellation letter should the original contract exceed 30 days.

xviii. If The Company cancels the agreement, and the Client does not claim the items being stored within one week after the notice period, The Company will take action as described in the paragraph on non-payment above.

xix. Controlling Law: This contract shall be governed and construed under the laws of the United Arab Emirates. The Client agrees that any legal action to enforce the contract must be brought in the courts of the United Arab Emirates.